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msp

Why You Should Consider Switching Your IT to a Managed Service Provider

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As today’s businesses (and the world in general) is moving towards a more global model with connectivity and real time communications becoming a standard practice, the presence of technology and software to make it all happen is becoming more essential as well. But with all the conveniences and simplicities this new era brings, it brings just as many or more problems with it. Systems are going to malfunction. Machines break down. Networks experience delays. Security systems and firewalls constantly need patching. And the list goes on. IT is one of the biggest and fastest-growing fields in the world. And for businesses worldwide, if they want to compete, their IT needs must be met and maintained on a constant basis. There are two basic ways that small companies commonly handle their IT needs; either with a dedicated, in-house employee (or an entire department, depending on the size of the company) or…

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10 Services Your MSP Should Offer

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We are moving into an age where IT seems to advance at the speed of light. You wake up one day and install the latest state-of-the art-updates and upgrades, and seemingly have an out-of-date system the next day. Yes, we know that is a bit of an exaggeration, but who hasn’t purchased a phone upgrade only to see a commercial three days later for something better? It’s one thing to be personally inconvenienced or disappointed when we miss the boat on the latest tech and gadgetry in our personal lives but imagine the legitimate impact that something like that has on a business. Failure to use the current software versions, hardware, security patches, communication tech, data storage, and backup, or any of the dozens of other business-critical solutions can have a profound and lasting impact on any sized company from mega-corporation to a small business. This is where Managed Service…

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What is a Managed Service Provider? (MSP 101)

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With all of the ever-advancing business technologies available today, both at home and in the workplace, the need to make sure everything is running properly and securely is vital. Experiencing a slow network or even a server crash, is not only problematic for the business, but also for its customers. With all of the different hardware and software, cloud technology, various specialized IT services, and tech talk that gets tossed around by vendors and technicians, how can you even be sure what you need, much less who should provide it? What should you expect from a Managed Service Provider (MSP), what services do MSPs actually provide, and how is Navakai changing the industry model in Colorado Springs? What Does My IT System Consist Of? Most business owners are far too busy with the details and obligations of running their own operation to have the time to become tech-savvy enough to...
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